1. Platform Operator
Island Ferry Sumatra is operated by PT ISEA, Indonesia.
For privacy-related questions, correction requests or other data protection matters, users may contact:
Email: admin@islandferrysumatra.com
This Privacy Policy explains how Island Ferry Sumatra collects, uses and protects personal data when users visit the website, submit enquiries or request operator access.
Island Ferry Sumatra is operated by PT ISEA, Indonesia.
For privacy-related questions, correction requests or other data protection matters, users may contact:
Email: admin@islandferrysumatra.com
This Privacy Policy applies to personal data processed through the Island Ferry Sumatra website and related platform functions, including:
Depending on how the platform is used, Island Ferry Sumatra may collect and process the following information:
Island Ferry Sumatra does not intentionally request sensitive personal data through its standard public forms.
Personal data may be processed for the following purposes:
Operator access is created manually after review by Island Ferry Sumatra. Operator user accounts may include the approved user's name, email address, role, assigned ferry operator and authentication data needed to access the operator portal.
Operators are responsible for using their accounts securely and for informing Island Ferry Sumatra if account access should be changed, disabled or reassigned.
The website may use technically necessary cookies or session data to support essential functions such as login sessions, form security and secure use of the operator or admin areas.
Where additional analytics, advertising or non-essential tracking tools are introduced in the future, this Privacy Policy should be updated and appropriate notice or consent mechanisms should be implemented where required.
Island Ferry Sumatra does not sell personal data.
Personal data may be shared only where reasonably necessary for platform operation, legal compliance or the handling of a specific request, for example:
Personal data is retained only for as long as reasonably needed for the purposes described in this Privacy Policy, including communication follow-up, operator account administration, security records and compliance with applicable obligations.
Retention periods may vary depending on the type of information and the reason it was collected.
Island Ferry Sumatra seeks to apply reasonable organisational and technical measures to protect personal data against unauthorised access, loss, misuse or alteration.
No website or electronic transmission can be guaranteed to be completely secure. Users should therefore also take reasonable care when sending information online and when protecting their login credentials.
Users may contact Island Ferry Sumatra regarding personal data that concerns them, including requests to:
Requests can be sent to admin@islandferrysumatra.com. Island Ferry Sumatra may need to verify the identity of the requester before acting on a request.
The website may link to ferry operators, ports, external travel information or other third-party websites. Island Ferry Sumatra is not responsible for the privacy practices or content of external websites. Users should review the privacy information of those websites separately.
Island Ferry Sumatra may update this Privacy Policy when the platform, processing activities or applicable requirements change. The version published on this website is the current version.
For privacy-related questions or requests:
Platform operator: PT ISEA, Indonesia
Email: admin@islandferrysumatra.com